At the beginning of 2008, Alfapass switched to a new identification card administration system. This was complemented by an internet browser customer application in November 2008.

As an existing customer, you can register as a user and use your personal login to access the following functions:

• Order and immediately pay for cards online
• Communicate changes to existing cards (no longer employed / lost / stolen)
• Manage your starter cards
• View the history of your cards
• Manage your own customer details online
• Appoint internal contacts responsible for managing the cards and processing the administration of new applications
• Generate a number of selective reports

With the arrival of this new application, we have also thoroughly reviewed the Alfapass website. A number of procedures have changed because of the new application. All the changes are clearly described on the website.

Below is an overview of the changed and/or new pages on the site. Click on the link to read the relevant page:

• Updated list of Port Facilities where the Alfapass is electronically registered
• Procedure to activate the Alfapass card at a terminal (Port Facility)
• Starter cards management
• Entry of a driver’s ADR details (spring 2009)
• Application of a new card
• Card replacement
• User profiles
• How can I...